Pro Insider: Lowes is entering the fight for the Lumberyard Customer 4 15 2021
Home Depot a few years ago started fighting to gain more return business with the Pro Consumer. That segment is worth about 400 billion dollars today. Now Lowe’s is tossing its hat in the ring with new services and features trying to pull those consumers back from the Orange store and local lumberyards. Let’s discuss […]
Pro Insider: The Contractor vs Designer relationship and my secrets to making it work 4 8 2021
The Contractor vs Designer relationship can be a difficult one. The contractor has their hang ups with the designer and the designer has their hang ups with the contractor. How do both sides navigate this and make a workable relationship? Let’s talk about my secrets to make this work seamlessly between both parties. There is […]
Pro Insider: Is the homeowner always right? Don’t fall into this business trap. 4 1 2021
In today’s Pro Insider Podcast we tackle the myth of is “The Customer Always Right”? This can be a massive issue in your project and your liability as a designer or contractor. Take a listen as this episode was inspired by a contractors social media post of the night before that exposed them to a […]
Pro Insider: How do I grow my design business carefully 3 25 2021
How do you grow your design or construction business from a small one to a medium sized firm? It might seem easy but when you are in the trenches it is as scary as a business failing. Here are some of my safe steps to managing growth and how to delegate without having to hire […]
Pro Insider: We talk with Janice Costa from the KB Designers Network 3 18 2021
Are you a kitchen and bath designer and want to gain more education and advance your career? Maybe stay on top of new products and design trends? We talk with Janice Costa, founder of the KB Designers Network about her program to assist the kitchen and bath design industry. This whole program is based on […]
Pro Insider: Our growing integrity problem with potential clients 3 11 2021
Do you have a system that stops potential clients from falling through the cracks? If you were on the outside of your organization and were calling in as a new customer how easy is it to talk to someone? Do they get a return call? These are issues that have really plagued our industry and […]
Pro Insider: Be the best boss you can be. It starts with caring about their success 03 04 2021
Running your design, retail, or construction company is a hard job. Being a part of the management team is a tough one as well. However, as part of management you are the leaders of company culture. It comes down from the top. Today we will talk about how you can affect culture and keep those […]
Pro Insider: Are you tracking your leads? Are they growing? 2 25 2021
Tracking your incoming leads is an important task. Are they shrinking? Are they growing? Are you closing them? This is an important data point, so you know if you are bringing in enough clients to keep your business growing at your pace. That way you catch the problems before they get to be a massive […]
Pro Insider: Why you might want to wait before upgrading your fleet of work vehicles. 2 18 2021
This has been a wild week across the country with weather. However, with our push for electric vehicles it has exposed an Achilles Heel to recharging that vehicle. In my area and in many others this week there have been massive power outages. At my house we were down for about 5 days. I am […]
Pro Insider Special: Learning from Failures 2 11 2021
Failure is never fun. What can we learn from it? A lot! Here are my quick tips in preventing and dealing with things when they go sideways. Our industry saw things go sideways this week for many people. Lets see how we can learn from it. Thanks for listening to Around the house if you […]